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Our promise to you...
At www.pureshowers.com your happiness and satisfaction is our primary concern. Therefore, we make the following promises to you our valuable customer:
- If you are not satisfied with your purchase - for any reason - you can return the purchase to us (obviously it will need to be in exactly the same condition that we sent it out to you in and not used) for a full money back refund on the purchase price (within 7 days).
- If the shower filter does not fit in your shower system for some reason (such as your shower hose or taps are not standard) then you can send the unused product back to us in the same condition and we will happily refund your purchase price.
How much does shipping cost?
- To find out your shipping cost - put items in the shopping cart, on the cart contents page just click the Calculate Shopping Cost link above the sub-total.
How we ship...
- We use Royal Mail to do all our shipping
- You have the ability to choose from a range of shipping options:
- Special Delivery (order will be sent the following day for Next Day Delivery)
- Parcelforce 48 - orders placed in this manner will arrive at your door in 48 hours.
- Royal Mail standard parcels - this takes a little more time (usually 3 - 5 days) but is the cheapest option
- Royal Mail 1st Class - for those smaller orders.
- We reserve the right to alter your shipping method to any better or equivalent level of service.
- We also have a range of mail insurance as well - we highly recommend you opt for a shipping option that has insurance, as unfortunately we will not be held responsible for any loss or damage caused by Royal Mail. As we bulk mail all standard mail packages, we do not collect individual proof of postage certificates - if you would like a proof of postage certificate, please indicate as such in the notes at checkout.
- When you are ready to go to the check-out, select the shipping option you want and shipping will be calculated for you, you will get some of the above options (depending on what you have bought).
Any returns please email us first at: info@pureshowers.com then send to:
Pureshowers.co.uk
Apartment 21a
36 Hornsey Road
LONDON
N7 7AT
Thanks for visiting the site!
If there is anything the team here at www.pureshowers.com can do to make things better for you or if you just want to ask a question, please don not hesitate to email us on:
info@pureshowers.com
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